incentives.

• Sixth, all employees must have a path to give feedback on the success of the process.

• Seventh, all employees must actively participate in the procedure.

• Eighth, the change may involve strategically-planned corporate “interventions” such as mergers.

Organizational Leaders

Many business experts believe that this type of leadership should come from the human resources department. An article in Forbes Magazine says the most important factor in organizational change is managing human capital. The article author says that human resource departments should focus more on being “strategic business partners” and less on implementing HR policies. The article goes on to say that the most important components of the development are identifying options for change that are available to the corporation and then to look at employees in terms of management talent and how to recruit, train and keep that talent.

HR also should be responsible for creating a motivational program that would permeate the entire organization. Obviously, the kind of assessment and change discussed here necessitates the leadership of people who understand human and organizational behavior and other components of the challenge of organizational change. Universities offer degree programs for professionals that include undergraduate and graduate degrees as well as doctoral degrees and certifications. Certificates can generally be earned in less than a year and can supplement other business degrees. Students take courses in areas like communications, conflict resolution, staff development, and human resource management.